LS2 Report Terms and Conditions – Player Agreement

01 Acceptance of Terms

By accessing or using the ls2 report platform — whether through the website, the mobile app, or any other interface — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions apply to all users of ls2 report, including registered account holders and visitors browsing the platform without a registered account. Using the platform in any capacity constitutes your acceptance of these terms.

These terms should be read alongside the Privacy Policy, Responsible Gaming Policy, and the specific terms attached to any promotion or bonus offer you choose to accept. Where there is a conflict between these general Terms and Conditions and a specific set of bonus or promotion terms, the more specific terms will take precedence for that specific offer.

02 Eligibility & Registration

To register and use ls2 report, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be capable of entering into a legally binding agreement under applicable laws.
• You must not be excluded from the platform by prior account closure, self-exclusion, or any restriction placed by ls2 report.
• You must provide accurate, truthful, and complete information during the registration process.
• You must be acting on your own behalf and not as an agent for, or on behalf of, any third party.

ls2 report reserves the right to request identity verification documents at any stage of the registration or account operation process. This may include a valid national identity card (CNIC), proof of address, or proof of payment method ownership. Failure to provide satisfactory verification may result in account restrictions or closure.

One Account Rule

Each individual may hold only one registered account on ls2 report. Creating multiple accounts — whether under the same or different names, email addresses , or payment details — is strictly prohibited. Where duplicate accounts are identified, ls2 report will close the additional accounts, and any bonuses or winnings generated through duplicate accounts may be voided. If the duplication appears intentional, the primary account may also be suspended pending review.

03 Account Responsibilities

You are fully responsible for all activity that takes place under your ls2 report account. This includes all bets placed, deposits made, bonuses accepted, and any changes made to account settings. ls2 report cannot be held responsible for losses that result from unauthorised access to your account where that access was made possible by your failure to keep your login credentials secure.

Keeping Your Details Up to Date

You are required to keep your account information accurate and current. If your registered mobile number, email address, or payment details change, you must update your account promptly. ls2 report will use your registered contact details for account notifications, verification, and support communication. We cannot be responsible for missed communications if your contact details are outdated.

Password Security

You must choose a strong, unique password for your ls2 report account and must not share it with anyone. ls2 report staff will never ask you for your password under any circumstances — by email, chat, phone, or any other channel. If you receive a communication requesting your password, treat it as a fraudulent attempt and report it to our support team immediately.

If you believe your account has been accessed without your authorisation, contact ls2 report support immediately so the account can be secured. We recommend changing your password and reviewing your recent account activity regularly.

04 Deposits & Payments

All deposits on ls2 report are processed in PKR. The platform supports the following payment methods for deposits:

• JazzCash — mobile wallet and over-the-counter
• Easypaisa — mobile wallet and agent locations
• Raast — instant bank-to-bank transfer
• Standard bank transfer
• Debit and credit card
• Other supported mobile wallets as listed in your account dashboard

Deposits are generally credited to your ls2 report account balance within a few minutes of successful payment confirmation. In rare cases where a technical issue causes a delay, the deposit will be credited once the transaction is confirmed with the relevant payment provider. If a deposit does not appear within 30 minutes, contact our support team with your transaction reference for investigation.

Minimum Deposit Amounts

Minimum deposit amounts vary by payment method. Current minimums are displayed at the deposit stage in your account. ls2 report reserves the right to adjust minimum deposit limits at any time, with any changes reflected in the account interface.

Deposit Ownership

All deposits must be made from payment methods that are registered in your own name. ls2 report does not accept deposits from third-party accounts. If a deposit is received from a payment method that does not match the account holder's identity, the deposit may be reversed and the account flagged for review.

05 Withdrawals

Withdrawals from ls2 report are processed in PKR to the same payment method used for the most recent deposit, or to a verified method registered on the account. ls2 report does not send withdrawals to third-party accounts or payment methods not registered under the account holder's name.

Processing Times

Standard withdrawal processing times by method are as follows:

• JazzCash / Easypaisa: Typically processed within a few hours of approval during business hours.
• Raast: Near-instant once approved, subject to daily transfer limits.
• Bank Transfer: One to two business days in most cases.
• Debit / Credit Card: Two to five business days depending on the issuing bank.

VIP members at Gold tier and above receive priority withdrawal processing. Platinum and Diamond tier members are typically processed on the same business day. Full details are available on the VIP page.

Withdrawal Verification

ls2 report may require identity verification before processing a withdrawal, particularly for first-time withdrawals or when a withdrawal amount exceeds a certain threshold. This is a standard fraud prevention measure. Required documents may include a copy of your CNIC and proof of the payment method being used.

Withdrawal of Bonus Funds

Bonus funds and winnings derived from bonus funds cannot be withdrawn until all applicable wagering requirements have been met. The wagering requirement, eligible games, and time limit for each bonus are stated in the specific promotion terms. Attempting to withdraw before meeting wagering requirements will result in the bonus and associated winnings being removed from the withdrawal amount.

06 Bonuses & Promotions

ls2 report offers a range of bonuses and promotions to registered players. Each promotion has its own specific terms including eligibility criteria, minimum deposit, wagering requirement, eligible games or sports, maximum bet limit while a bonus is active, and expiry period. These terms are displayed on the Promotions page and at the point of bonus acceptance.

Wagering Requirements

Most bonuses at ls2 report carry a wagering requirement — this means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before it can be converted to withdrawable funds. For example, a bonus with a 20x wagering requirement means you must wager 20 times the bonus amount on eligible games before withdrawal is permitted.

• Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino and sports bets may contribute a lower percentage — check individual promotion terms for contribution rates.
• Maximum bet limits apply while a bonus is active. Placing bets above the stated maximum while a bonus is active may result in the bonus being voided.
• Bonuses expire if wagering requirements are not met within the stated time period. Expired bonuses and associated winnings are removed automatically.

Bonus Abuse

ls2 report operates a zero-tolerance policy toward bonus abuse. This includes but is not limited to: claiming the same promotion from multiple accounts, using low-risk betting patterns to guarantee bonus conversion, systematic exploitation of welcome offers through repeated registrations, or any coordinated abuse involving multiple players. Where bonus abuse is detected, ls2 report reserves the right to void the bonus, cancel associated winnings, and close the account.

07 Betting Rules

All bets placed on ls2 report are subject to the following general rules. Sport-specific rules are available within the sportsbook interface for cricket, football, esports, and all other covered markets.

Bet Acceptance

A bet is only confirmed once you receive an on-screen confirmation with a unique bet reference number. Bets shown as "pending" or that do not display a confirmation reference have not been accepted. ls2 report reserves the right to decline or limit bets at its sole discretion.

Errors and Obvious Mistakes

ls2 report makes every effort to ensure odds and markets are displayed accurately. However, if a bet is accepted at odds that were displayed in error — due to a technical fault, data feed issue, or human error — ls2 report reserves the right to void or recalculate that bet at the correct odds. Players will be notified if their bet is affected by this provision.

Cricket and PSL Specific Rules

For cricket markets — including PSL fixtures, T20 internationals, bilateral series, and major tournaments — the following rules apply:

• If a match is abandoned before a result is determined, bets will generally be voided unless a Duckworth-Lewis-Stern (DLS) result has been officially declared.
• In-play bets are accepted at the odds shown at the moment of placement. Delays in data feeds do not entitle a player to odds that were current before the feed update.
• Player performance markets (top batsman, top bowler) are settled based on the official scorecard at the close of play.

Prohibited Betting Activity

The following activities are strictly prohibited and will result in immediate account suspension and voiding of related bets:

• Match fixing or any arrangement to manipulate the outcome of a sporting event
• Arbitrage betting across multiple accounts or platforms to guarantee profit regardless of outcome
• Use of automated betting software, bots, or scripts
• Exploiting latency in live odds feeds to place bets with knowledge of events that have already occurred

08 Casino & Slots Rules

The casino and slots section of ls2 report features games from certified providers including Pragmatic Play, Evolution Gaming, NetEnt, and others. All games use certified Random Number Generator (RNG) technology, and the Return to Player (RTP) percentages for each game are verified by the provider.

Game Malfunction

In the event of a game malfunction, disconnection, or technical error during a casino or slot session, ls2 report will attempt to resolve the issue as quickly as possible. Where a round cannot be completed due to a technical fault, the stake for that round will be returned to the player's balance. ls2 report is not liable for winnings that would have been generated had the malfunction not occurred.

Live Casino

Live casino games are streamed in real time by professional dealers. The rules of each live game — Crazy Time, Lightning Roulette, Blackjack, Baccarat, and others — are governed by the rules stated within the game interface. In the event of a dispute regarding a live game outcome, the dealer's actions and the official game log are the final reference point.

Maximum Win Limits

Individual games may carry maximum win caps as set by the game provider. These limits are displayed within the game information panel. ls2 report will pay out up to the stated maximum win limit per session as determined by the provider terms.

09 VIP Programme

The ls2 report VIP programme has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Progression through the tiers is based on cumulative activity on the platform over a rolling period. VIP status and the benefits associated with each tier are detailed on the VIP page.

VIP benefits — including priority withdrawals, enhanced cricket odds, cashback arrangements, and higher transaction limits — are reviewed periodically. ls2 report reserves the right to adjust VIP tier thresholds, benefits, or the structure of the programme at any time. Any material changes will be communicated to active VIP members via their registered contact details before taking effect.

10 Responsible Gaming

ls2 report is committed to providing a gaming environment that supports responsible play. We provide the following tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps directly in your account settings.
• Session Time Reminders: Configure reminders that alert you when you have been active for a specified period.
• Self-Exclusion: Temporarily or permanently exclude yourself from the platform. Once a self-exclusion is active, it cannot be reversed until the specified period has elapsed.
• Account Activity History: Review your full betting and gaming history at any time from your account dashboard.

Gaming and betting should always be treated as entertainment, not as a source of income. Set a budget before you start, stick to it, and never chase losses. If you feel that gaming is causing financial, emotional, or personal difficulties, use the self-exclusion tool or visit the Responsible Gaming page for further guidance.

11 Privacy & Data

ls2 report collects and processes personal data in accordance with its Privacy Policy. By registering on the platform, you consent to the collection, storage, and processing of your personal data as described in that policy. Your data is used for account management, identity verification, fraud prevention, and — where you have opted in — promotional communications.

ls2 report does not sell personal data to third parties. Data is shared only with payment processors, identity verification services, and game providers to the extent necessary to operate the platform and process your transactions. For full details, please review the Privacy Policy.

12 Player Conduct

You agree to use ls2 report in good faith and in compliance with these terms at all times. The following conduct is prohibited and will result in account suspension or permanent closure:

• Providing false or misleading information during registration or at any subsequent stage
• Using the platform for any unlawful purpose
• Harassing, threatening, or abusing other players or ls2 report staff through any communication channel
• Attempting to gain unauthorised access to another player's account
• Reverse engineering, scraping, or attempting to extract data from the platform by automated means
• Using the platform in a manner that places excessive or unreasonable load on the infrastructure
• Colluding with other players to exploit game mechanics or bonus structures

13 Account Suspension & Closure

ls2 report reserves the right to suspend, restrict, or permanently close any account at its discretion where there is reasonable suspicion of a breach of these Terms and Conditions, fraudulent activity, or conduct that poses a risk to the integrity of the platform or to other players.

Where an account is suspended or closed due to a breach of these terms, any bonus funds or winnings generated in breach of the terms may be voided. Real-money deposits not involved in the breach will be returned to the player's verified payment method after a review period, unless they are subject to a legal hold or fraud investigation.

Voluntary Account Closure

You may close your account at any time by contacting ls2 report support. Before closure, any pending bets will be settled normally and any remaining real-money balance will be returned to your verified payment method. Bonus funds that have not met wagering requirements will be removed at the time of closure.

14 Limitation of Liability

ls2 report provides the platform on an "as available" basis. While we make every effort to ensure continuous, accurate, and reliable service, we cannot guarantee uninterrupted access at all times. The platform may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control.

ls2 report's liability to any registered player is limited to the real-money balance held in that player's account at the time a claim arises. ls2 report is not liable for indirect, consequential, or incidental losses including but not limited to: loss of anticipated winnings, loss of opportunity, or losses caused by reliance on information displayed on the platform that was subject to a technical error.

15 Changes to Terms

ls2 report may update, amend, or replace these Terms and Conditions at any time. When material changes are made, we will notify registered players via their registered email address or through a prominent notice on the platform prior to the changes taking effect. Minor or clarificatory changes may be made without prior notice.

Continued use of ls2 report following notification of changes constitutes your acceptance of the revised Terms and Conditions. If you do not agree with the revised terms, you should stop using the platform and contact support to arrange account closure and any outstanding balance return.

The date at the top of this page reflects when these Terms and Conditions were most recently updated. We recommend reviewing this page periodically, particularly before accepting any new promotion or making a significant deposit.

16 Contact & Support

If you have any questions about these Terms and Conditions, or if you need to raise a dispute regarding your account, bets, or payments, you can contact the ls2 report support team through the following channels:

• Email: [email protected] (plain text display — not a link)
• Live Chat: Available through your account dashboard during support hours
• FAQ: The FAQ page covers the most common questions about accounts, payments, bonuses, and sports betting rules

We aim to respond to all account and payment queries within one business day. Disputes involving bet settlements are typically reviewed within two to three business days, depending on the complexity of the case and any third-party information required from game providers or data suppliers.

For responsible gaming support — including activating deposit limits or self-exclusion — please visit the Responsible Gaming page or contact support directly for immediate assistance.